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Frequently Asked Questions
Reliability & Features
Are Mercedes-Benz vehicles reliable?
Mercedes-Benz vehicles are known for precision engineering, advanced safety systems, and premium build quality. Regular service ensures long-term dependability.
What standard features come in new Mercedes-Benz models?
Most models include MBUX infotainment, Apple CarPlay®, Android Auto™, dual digital displays, and advanced driver-assist features like Blind Spot Assist and Active Brake Assist.
Do Mercedes-Benz vehicles offer all-wheel drive?
Yes, many models come equipped with 4MATIC® all-wheel drive for improved handling and performance in all weather conditions.
Are there electric Mercedes-Benz options?
Yes. Mercedes-Benz offers electric vehicles like the EQE and EQS, delivering powerful performance and cutting-edge EV technology.
Upgrades & AMG Performance
What is Mercedes-AMG?
AMG is the performance division of Mercedes-Benz, offering enhanced powertrains, aggressive styling, sport-tuned suspensions, and upgraded interiors for a motorsport-inspired driving experience.
What’s the difference between a standard Mercedes-Benz and an AMG model?
AMG models feature handcrafted engines, track-tuned dynamics, upgraded brakes, unique styling elements, and sport-focused technology not found on standard models.
Can I customize my Mercedes-Benz?
Yes. Mercedes-Benz offers extensive personalization including wheels, upholstery, trims, lighting packages, and more through available packages and Designo® options.
Service & Maintenance
How often should I service my Mercedes-Benz?
Mercedes-Benz follows a flexible service schedule, typically every 10,000 miles or once a year, alternating between Service A and Service B intervals.
Is maintenance included with new vehicles?
Some Mercedes-Benz models come with prepaid maintenance plans, and additional coverage is available through Mercedes-Benz Star Service plans.
Why choose Mercedes-Benz of Wichita for service?
We offer factory-trained technicians, genuine parts, complimentary inspections, and a customer-first experience tailored to Mercedes-Benz standards.
Parts & Accessories
Can I buy genuine Mercedes-Benz parts at your dealership?
Yes. We stock OEM Mercedes-Benz parts and accessories, ensuring the highest quality and perfect fit for your vehicle.
Can I customize my vehicle with accessories?
Absolutely. From roof racks to illuminated star emblems, our parts department can help you find the right accessories to personalize your Mercedes-Benz.
Do OEM parts come with a warranty?
Yes. Genuine Mercedes-Benz parts come with a limited warranty when installed by our dealership.
Other Common Questions
Does Mercedes-Benz offer leasing?
Yes. Mercedes-Benz Financial Services offers competitive lease terms with flexibility, lower monthly payments, and the ability to upgrade regularly.
What is Mercedes me connect?
Mercedes me connect is a digital service suite that lets you start your engine, lock/unlock doors, locate your vehicle, and more—right from your phone.
Is there a mobile app for my Mercedes-Benz?
Yes. The Mercedes me app gives you remote control over many vehicle features, service scheduling, and vehicle health monitoring.
Still Have Questions?
Our team at Mercedes-Benz of Wichita is here to help with anything from vehicle selection to service support.
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