Customer Testimonials

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Google Sep 6, 2021

I had the pleasure of working with Zach Sherman, who was able to finalize the sale with me out of state so easily. Picked me up from the airport and had me out of the dealer in less than an hour. best car buying experience so far

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Google Aug 21, 2021

I had the best experience working with Zach he was very helpful and made the process so easy! Thank you so much for helping me get my dream car

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Google Aug 21, 2021

Very pleased with our purchase our salesman Steve Harris was great to work with no pressure sales or no pressure up sales. We had a small issue with a tire right after purchase and they replaced them all at no cost to us. The replacement was quality name brand not cheap junk. We will be return customers.

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Google Aug 21, 2021

Customer service was great. Zach really helped us navigate through the difficult climate of car buying and answered all our questions appropriately. They worked tirelessly to get my car delivered promptly. Great service overall!

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Google Aug 12, 2021

Zach was amazing. He listened to what we wanted and how much we were willing to spend. He was prompt and handled most of the paperwork before we arrived. Would definitely recommend Zach if you are looking to have a smooth, easy car buying experience!

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Google Aug 10, 2021

Zach made our car shopping experience enjoyable and easy. He was honest with the answers to our questions and allowed us to check multiple vehicles out before we made our final choice.

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Google Jun 30, 2021

Very nice place with the best sales and service people. A lot of choices. James in the service department was exactly what you would want in a professional that knows what he is doing and very helpful in every aspect of the job.

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Google Jun 27, 2021

I have purchased and traded many cars from out of state dealers over the years. I 've had good and bad experiences. I would rate my dealings with Zach Sherman as one of the best. He was very responsive to my emails, brokered a fair deal, kept me informed on every step of the deal, and always followed up. He was extremely easy to work with and very professional. Overall, it was an excellent experience dealing with MB of Wichita and specifically Zach. I trade cars a lot and I will always consider Zach and the Walser Auto Group when ...

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Google Jun 27, 2021

Tire pressure is too low

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Google Jun 26, 2021

SHAWN BONTRAGER is really all you need to know. Go in and ask for him and he’ll make your experience the best car buying experience you’ve ever had.

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Google Jun 23, 2021

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Google Jun 6, 2021

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Google Jun 5, 2021

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Google May 31, 2021

Nice people and excellent service!!

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Google May 21, 2021

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Google May 20, 2021

Great service! Educated sales representatives who listen to the customer... So refreshing! I loved that they took my busy schedule into consideration. I would definitely recommend Walser Mercedes to anyone!! TTR

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Google May 18, 2021

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Google May 15, 2021

Zach was awesome to work with. Very helpful and knowledgeable!!!

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Google May 15, 2021

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Google May 15, 2021

I just wanted to say that my experience in buying a car at Mercedes was great. Zach definitely made that happen! I would highly recommend buying from the Walser group!!

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Google May 7, 2021

Steven Harris was great. All proccess was really easy, he helped us out so quickly. We are so pleased and enjoyed with our new vehicle.

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Google May 2, 2021

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Google Apr 28, 2021

Zach was amazing. I was coming from out of state to check out a car and he had everything ready to go when I got there. The buying process was simple, highly recommend.

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Google Apr 28, 2021

Very happy with services received with Zach he did amazing job working with me on getting the car of my dreams !!

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Google Apr 14, 2021

Awesome buying experience!! Many thanks to Zach for the professional care. We purchased a used Toyota at the Mercedes dealer and had great service. They even sent us away with a full tank of gas.

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Google Apr 10, 2021

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Google Apr 8, 2021

Easy to work with and upfront, no haggle pricing on trade in. No complaints. They kept in touch for the 5 months until our order arrived.

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Google Apr 7, 2021

Zach did an amazing job taking care of us. This young professional made the car buying experience enjoyable. We live 3 hours away, and were able to complete the deal over the phone with Zach. He had our car ready and waiting when we arrived. After a test drive, we quickly completed the deal including a trade in. Great job Zach and the Walser team!

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Google Apr 6, 2021

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Google Apr 2, 2021

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Google Apr 1, 2021

Great service-excellent inventory-not pushy sales help-knowledgeable sales help by Zach and sales manager

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Google Mar 29, 2021

I Love Walser Mercedes Benz Service.. They treat me so good...and I'm not easy to deal with... You know the public.. they say..." Don't go to a dealership because they will rake you over the coals, they are higher than anyone" ... Well first of all they should be, but 9/10 times I have found them to be the same and a few times less. They were clean efficient and did what they said they were going to do on time. You are still doubtful, and ask why Walser.. And they did not pay me to say ...

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Google Mar 27, 2021

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Google Mar 27, 2021

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Google Mar 27, 2021

Exceptional customer service.

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Google Mar 23, 2021

Lam was easy to work with, available, and no pressure!

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Google Mar 18, 2021

My wife and I were looking for a new van and found an excellent used van at Walser. Not only was the van a quality vehicle unlike what some car lots try to pass off to their customers , but the service we received was top notch. Our sales rep, Zach was professional and personable. There was no pressure to buy, and when we did purchase our vehicle they made sure that any issues were addressed before we left the lot. When we are in the market for our next vehicle we will check with Walser first.

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Google Mar 17, 2021

Sure enjoyed purchasing a vehicle from Mercedes-Benz of Wichita as it met my every expectation and managed to exceed a few, especially thanks to Zach S. who made the entire transaction from inception to conclusion effortless and enjoyable. From the moment I was met at the door until I drove away in my new car, everything was taken care of quickly and efficiently, and Zach was proactive the entire time, overcoming each challenge I threw at him with absolute aplomb. Not sure when I'm going to buy my next car, but when I do, I hope its with Zach ...

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Google Mar 14, 2021

Dan N. made my first car buying experience a very easy one. From going in for a test drive to buying my dream car, Dan made sure to answer all of the questions and more. I highly recommend Mercedes-Benz of Wichita! Overall, the staff is very friendly and eager to help.

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Google Mar 5, 2021

Hacia varios meses que mi esposo y Yo estábamos buscando un Mercedes Benz con todas las características que queríamos e incluso experimentar el nuevo sistema (MBUS)Mercedes Me.Nos fue my difícil,puesto que el color blanco afuera y adentro es muy difícil de encontrar, pero al fin un día visité por internet el sitio Cargurus "Mercedes Benz of Wichita "y pude encontrarlo.Me sentí muy feliz al viajar tan lejos y encontrar lo que quería. Gracias a todos en el Dealer por su amabilidad y atención y Shawn el ...

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Google Feb 16, 2021

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Google Feb 14, 2021

Best car buying experience ever. Had spent hours at another dealership without an agreement. Then found them and closed a great deal within 10min. They are very upfront and fair on their price as well as on the value of your trade-in. I highly recommend them. Nick Rupp helped me.

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Google Feb 8, 2021

We had looked for months to get my wife the perfect car. After she test drove a Mercedes at our local dealer we decided this is the right car. The sales representative told me there were no vehicles in the surrounding area with the options we wanted. I looked on line and found about what we wanted in Wichita. I contacted their salesperson Lam Nguyen who helped get us our car. He had it delivered to our house. Great experience

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Google Jan 24, 2021

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Google Jan 20, 2021

Nice , helpful sales staff. Purchased a used vehicle, and was happy with the condition that it was in. Would come back and see them again for sure.

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Google Jan 20, 2021

My Service Advisor Christopher was very helpful. He was kind and professional. Thank you.

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Google Jan 20, 2021

I encountered a friendly & knowledgeable sales staff that answered my every question. I never once felt the slightest bit of “sales pressure.” You don’t get handed off from the salesperson to the finance manager to the warranty manager the one well trained sales person is with you beginning to end.

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Google Jan 17, 2021

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Google Jan 15, 2021

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Google Jan 11, 2021

They were very knowledgeable and never pressured us in any direction other then the one we wanted. They had the vehicle we wanted and the rest was smooth. They had a very professional driver named Darell drive our Infinity 2-1/2 hours away with excitement in his voice of the wonderful country he gets to see. I call it families caring for families.

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Google Jan 9, 2021

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Google Jan 3, 2021

I was super happy with my car buying experience. Steve my sales person was incredibly professional. It was easy and hassle free. I had an issue with my car upon purchase and did not take it immediately. The service staff corrected the problem and I had great communication with James the entire time they were working on my car. I fully recommend Walser.

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Google Jan 3, 2021

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Google Jan 1, 2021

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Google Dec 31, 2020

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Google Dec 30, 2020

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Google Dec 27, 2020

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Google Dec 25, 2020

My husband and I traveled from Oklahoma to Wichita to purchase a vehicle. Drina was our salesperson and she did an amazing job! By far the best Mercedes Benz Representative I have met during my search to find a 2021 CLA 250. She was professional, accommodating and knowledgeable! She did such a great job that I personally wish I could have her assist me with my vehicle each time! Honestly, the dealership in Edmond is nothing compared to the service I received from Drina in Wichita. Thank you Drina!

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Google Dec 20, 2020

I am ecstatic about my Mercedes purchase from Walzer! I researched it first online than made an appt to meet Zach Sherman who was superb, not only in getting everything ready but being detailed and straight forward and making suggestions about my purchase. I was truly impressed with the whole sales process and how low stress it was. Ask for Zach!

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Google Dec 18, 2020

Friendly people, and they work hard to make things work for YOU. Great experience.

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Google Dec 15, 2020

We had a wonderful experience buying our convertible. Steve Harris answered every question we asked and Chris in the service department went over and above all our expectations. Great place to visit.

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Google Nov 24, 2020

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Google Nov 23, 2020

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Google Nov 17, 2020

We had a great experience buying a new car from Zach Sherman.

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Google Nov 12, 2020

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Google Nov 11, 2020

I had been looking for a specific S560 with certain options and found it at Walser, which was 1600 miles from my home. Dan Nagel was first rate and while offering no pressure, was completely thorough in explaining the vehicle in great detail. The car was transported quickly to me and it arrived 100% exactly as described. I would most certainly highly recommend Walser and Dan specifically to anyone in search of a great and straightforward purchasing experience.

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Google Nov 11, 2020

Thank you so much to Zach who helped me through the entire process! I traded in my Mercedes CLA 250 for an Audi Q5. I was looking at many smaller SUVs and Zach was patient and so helpful! I will for sure work with Zach again next time!!

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Google Nov 9, 2020

Your not a customer, your a client. Professional services have clients, Walmart and discount stores have customers. A vehicle purchase is typically the second largest purchase, after a home from most people, Steven Harris made the experience of car buying, informative, professional, clear and concise. From a brief phone call, to receiving a personal video link touring the vehicle, then a follow up requested detailed video of the drivetrain and elements most buyers don’t care about. All communication was professional, courteous, and timely. Flew into Wichita with driver waiting to shuttle to dealership. The car was detailed, with temp ...

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Google Nov 2, 2020

Absolutely unbelievable experience at Mercedes-Benz of Wichita. Painless car buying experience with phenomenal people helping my wife and I through the process. We called about a vehicle online on Thursday night, and had this vehicle Saturday morning. We drove from Arkansas because of their competitive price, as well as a fair trade offer for our car. They offered exactly what I thought our trade was worth. I sent pictures of the vehicle from our house, and they had an offer for me in a couple hours. Walser has absolutely nailed the car buying experience. You deal with the same person ...

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Google Oct 31, 2020

Had a great experience purchasing my first Mercedes! Dan And the other staff at Walser were really easy to work with.

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Google Oct 31, 2020

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Google Oct 20, 2020

Prompt response and vehicle ready for a test drive when I arrived. Excellent process. Awesome job Zach!

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Google Oct 19, 2020

Dan Nagel was excellent to work with from start to finish. He helped me purchase my dream car and for that I am thankful! They’re great and hassle-free.

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Google Oct 16, 2020

Love the no haggle pricing. The paperwork was a short and simple process. They allowed me time to make sure I loved the car. At no point did I feel pressured to make any quick rushed decisions. Best car buying experience ever!

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Google Oct 14, 2020

Lam was my Sales Advisor. Very experienced he’s been with Scholfield before Walser took over so he’s been with the company for 15+ years. Definitely knows what he’s doing in the car selling scene. Felt no pressure on making my purchase. Everything just went absolutely smooth with paperwork. Allowed me to personally take the car for a test drive “alone” which shows trust and not many car places allows you to do so. Overall my experience with Lam and Walser was superb. We’ve bought several cars directly from Walser and it’s always a pleasant experience. Looking ...

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Google Oct 10, 2020

I have searched for the car, did the paper work and eventually bought it all via text and phone. service was excellent and i never though i could buy a car by phone and have it delivered. Drina and Nick were both excellent and of great help

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Google Oct 7, 2020

I loved working with Shawn at Wichita Kansas Mercedes-Benz dealer.Definitely a five star Mercedes Benz person. I bought a 2017 SLC 300 outstanding car it was shipped to my house👏😎 it was exactly what they said it was 🤩

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Google Oct 7, 2020

Zach Sherman provided outstanding customer service!

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Google Oct 6, 2020

I saw the ad on Autotrader, text the number and Nick reached out to me next morning. Complete stud. Pricing was phenomenal and for the advertised price they gave it to me which included up to $1000 in shipping. I live in Utah and local Mercedes dealers for the same car wanted nearly $5k more that what Nick sold to me for. I definitely plan on returning to buy another vehicle. We buy new cars every 18 months.

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Google Oct 5, 2020

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Google Oct 4, 2020

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Google Sep 24, 2020

From the front door on, the experience at your showroom on was a very impressive display of passion for customers. Everyone with masks and taking every precaution to have a safe atmosphere. Sales Advisor Lam and sales manager Austin? (I hope I got the name and title right) were great; as was the rest of the sales department associates. Everyone very polite from the nice lady that greeted us at the front door to the other employees who carefully socially distance and at the same time maintaining an open and friendly atmosphere. You would have thought I was trying out ...

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Google Sep 24, 2020

We felt that we were treated with the utmost professionalism and courtesy and would do business again with Mercedes-Benz of Wichita and a special thanks to Zach Sherman who made this purchase a positive experience

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Google Sep 13, 2020

Steve Harris made the experience seamless. Very helpful and knowledgeable. Love the car! Love the SUV! Love Walser!

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Google Sep 13, 2020

Great job by are salesman very happy with the car

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Google Sep 7, 2020

I had been looking for a car a long time. Couldn’t really get out to look cause of my work schedule, and the heat, due to air conditioner not working in my car. Mercedes Benz accommodated me and brought vehicles out to me to look at and test drive. I finally got the vehicle that I was looking for. I drove a 1999 Cadillac Escalade for 18 years. I traded it in for the 2013 Cadillac SRX. Wow what a big difference. Thank you so much for helping me to accomplish my goal. I miss my Escalade, but I am loving my ...

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Google Sep 6, 2020

I recommend Zach Sherman! He made this process totally easy for me.

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Google Sep 2, 2020

I had the best experience working with Mercedes Benz of Wichita. Zach was so helpful and made the process easier and more enjoyable! Finding my dream car was not easy, but with the help of Zach, he made that possible!! Thank you so much!

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Google Aug 24, 2020

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DealerRater Aug 21, 2020

Zach Sherman, is the man!! He made this whole process so easy for me. He was always reachable, and i really appreciated that. I highly recommend him!! Thanks for helping with my purchase.

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Google Aug 20, 2020

I absolutely love my new purchase from Mercedes Benz of Wichita!!! I want to also give a special thanks to my salesman Zach Sherman he made my out of town sale a smooth and easy one!! Will definitely be recommending others to them!!

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Google Aug 17, 2020

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Google Aug 17, 2020

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Google Aug 14, 2020

Shawn Bontrager was great to work with! He answered all of our questions timely and went above and beyond to make our purchase of the GLE go smoothly! Highly recommend!

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Google Aug 13, 2020

I am very satisfied with this c35. Thank you very much Zach for your help and counseling.

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Google Aug 13, 2020

Worked with Drina, who was absolute amazing! I was very well taken care of, allowed me to leave while they gathered info/options and then called me back when everything was ready. Came in, signed and was done. Probably the easiest car purchase I have ever made...might have helped a bit that I drove away in a Mercedes that day, but who’s counting!

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Google Aug 7, 2020

I really enjoyed working with Shawn and Nick when I purchased a C-class sedan. They were extremely helpful and responsive. Thank you!

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Google Aug 5, 2020

This is one of the best place to go to for car purchase. All of the staff were very friendly. Zac Sherman helped us with the purchase and if you want someone to direct you in the right path he is the guy you want. He is really that good and very professional!

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Google Aug 5, 2020

Really enjoyed working with Zach. He was honest, friendly and helpful throughout the process. He was very informed on the vehicle we were interested in. It was clear he had done his research, and he was able to answer all of our questions. We would highly recommend!

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DealerRater May 5, 2020

I was looking all over the country for a particular vehicle and Mercedes of Wichita had one. I was hesitant to buy out-of-state, but my salesman, Nick Rupp, made the transaction painless. Right before I made the purchase, an even better car suited for me came in and I abruptly changed vehicle choices, but it did not make a difference to Nick. Great experience buying from a great salesman. I would gladly purchase another vehicle from Mercedes of Wichita!!

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