Friendly, welcoming and proper Covid protocols. Purchased a used Mercedes Benz and we were treated as if we were purchasing a new vehicle. Well done Walser
I recently came across one of their ads online when I Google searched what I was looking for, which was an Audi. I called the # listed and reached Drina. Told her I live in NC, and was interested in the car. She told me about their offer to pay half of a flight for me to fly to Kansas to see the car or they would pay half of the transportation cost to deliver the car to me. That sold me, so I booked the next flight and was in Kansas meeting the lovely Drina the next morning. Drina was ...
The dealer was very thorough with inspection and cleaned it well. The sales person was extremely professional and worked with us. I was very impressed with their service.
The sales and service staff here are really great to work with! They go above and beyond to assist the costumer. They are professional, courteous, and friendly. I made several visits to have a few things done. The first was an oil change along with tire and rear brakes replacement. Carrie Hansen got me into a loaner vehicle (twice) in under 10 minutes. Not everything was done in 1 day so she scheduled anther appointment for me within a week. She was the only service adviser there at that time and was helping every person who came in. There were 3 or 4 customers. ...
Shawn was patient and showed us a new SUV as we were looking to purchase 18 months out. He suggested that we look at the used models because the saving might be better for our current budget. Sure enough we found the perfect vehicle for us and Shawn worked to get us taken care of. We went home with a beautiful Mercedes SUV at a great price too.
The folks at Walser Mercedes, especially my salesman, Steven Harris, and his entire team were great! Steven made sure all our questions were answered.....he was very down to earth. He clearly understood and worked hard to resolve all our concerns. Making this deal to give my wife her "dream car" could not have been any better! Thanks to all involved!
I always love working with Lam Nguyen. This was the second purchase he has facilitated and it was a fast and simple and painless. He is very professional .
Had to be one of the best experiences I have ever had buying a car, your employee lam made it great. We could not make up our mind and he stuck through it without any complaining.
Carrie in the service department is extremely helpful and kind!
After many months of searching, I found the exact car I was looking for at the Walser dealership. As they were located in KS and I was in CO, I was a little hesitant about purchasing a car out of state, but as soon as I started speaking with Steven and Austin, all my fears faded. They were extremely responsive, answered every question that I had and handled all the logistics to get me out there to buy the car. With a 7 hour drive ahead of me, I did not want to spend hours at a dealership waiting for paperwork ...
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